Go-to-market programs and sales design for service innovations
HybridSim™ − a blended co-creation platform
Customer journey simulations
Customer decision journey analysis
Integration of sales channels
Breaking down the silos between sales, product management, service delivery and marketing
Service innovations
We dig deeper into customer decision making. We support our customers in implementing efficient sales work in an integrated channels context. We guide organizations towards consultative selling and challenger sales & scenario selling approaches. Sales model are created from collaboration processes between the colleagues – with highly interactive, agile working processes.
Steps Ahead has a unique interactive & experiential training concept for refreshing the sales approaches − with great references.
Nihau Communications and Malila Consulting are our partners in blended learning design and commercialization projects.